Terms of Service

The Service

GateKeeper is a delivery coordination tool for construction sites. It helps you schedule deliveries into defined zones and time slots, coordinate with vendors, and prevent scheduling conflicts.

GateKeeper Crew is a free companion mobile app for crew task scheduling. It stores data locally on your device and does not require an account.

GateKeeper is a coordination tool, not a guarantee. While the software is designed to prevent scheduling conflicts, it does not physically control deliveries, vehicles, equipment, or personnel. You are responsible for verifying that your delivery schedule works in practice. We are not liable for on-site incidents, missed deliveries, scheduling errors, or any damages resulting from reliance on the software.

Accounts

To use GateKeeper (the web application), you need to create an account. You are responsible for:

• Providing accurate account information
• Keeping your login credentials secure
• All activity that occurs under your account

If you believe your account has been compromised, contact us immediately at support@gogatekeeper.com.

Subscription Plans and Payment

GateKeeper offers a free plan and paid subscription plans. Details of what each plan includes are listed on our pricing page.

For paid plans:

• You authorize us to charge your payment method on a recurring basis (monthly or annually, depending on your selection)
• Prices may change with 30 days' notice
• You can upgrade, downgrade, or cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of your current billing period — you retain access until then
• We do not offer refunds for partial billing periods

Payment is processed by Stripe. By providing payment information, you also agree to Stripe's terms of service.

Your Data

You own your data. The schedules, projects, vendor information, and other content you create in GateKeeper belongs to you.

We store your data to provide the service. We do not sell your data to third parties. See our Privacy Policy for details on how we handle your information.

You can export your scheduling data at any time. If you cancel your account, we will delete your data within 30 days of your request.

Acceptable Use

You agree not to:

• Use GateKeeper for any unlawful purpose
• Attempt to gain unauthorized access to other users' accounts or data
• Interfere with or disrupt the service
• Reverse-engineer, decompile, or disassemble any part of the software
• Use automated tools to scrape data from the service
• Resell access to GateKeeper without our written permission
• Upload malicious code or content

We reserve the right to suspend or terminate accounts that violate these terms.

GateKeeper Crew (Mobile App)

GateKeeper Crew is provided free of charge with no account required. The app stores all data locally on your device. We do not have access to your Crew app data and cannot recover it if your device is lost, damaged, or reset.

The app uses your device's speech recognition service for voice input, which requires an internet connection and is subject to your device manufacturer's terms of service and privacy practices.

Availability and Support

We aim to keep GateKeeper available and reliable, but we do not guarantee uninterrupted or error-free service. Maintenance, updates, and occasional downtime may occur.

We provide support via email at support@gogatekeeper.com. We will make reasonable efforts to respond promptly, but we do not guarantee specific response times.

Limitation of Liability

To the maximum extent permitted by law:

GateKeeper is provided "as is" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service, including but not limited to:

• Lost profits or revenue
• Loss of data
• On-site delays, scheduling errors, or delivery conflicts
• Costs of substitute services
• Property damage or personal injury

Our total liability for any claim related to the service is limited to the amount you paid us in the 3 months preceding the claim, or $100, whichever is greater.

GateKeeper is a scheduling coordination tool. It does not replace professional judgment, on-site safety practices, or physical verification of site conditions. You are responsible for the safe operation of your construction site.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including reasonable attorney fees) arising from your use of the service, your violation of these terms, or your violation of any third-party rights.

Disputes

These terms are governed by the laws of the State of Washington, United States. Any disputes will be resolved in the courts of King County, Washington, unless we mutually agree to alternative dispute resolution.

Changes to These Terms

We may update these terms from time to time. If we make material changes, we will notify you by email or through a notice in the application at least 30 days before the changes take effect. Your continued use of the service after changes take effect constitutes acceptance of the updated terms.

Termination

You can stop using GateKeeper at any time by canceling your subscription and deleting your account.

We may suspend or terminate your access if you violate these terms or if we discontinue the service. If we discontinue the service, we will provide at least 60 days' notice and an opportunity to export your data.

Contact

If you have questions about these terms: